We have noticed that their has been some issues with our ticket system over the last 4 hours.
Some emails were not getting through to our ticket system, for this we apologise. This was only effected replies to existing tickets, and not new cases.
If you have submitted a response after 3:30PM and received no reply, please resubmit the email.
We apologise for any inconvenience or delays this may have caused to our customers.
Regards,
Switchlink Support